Stories like this always make me laugh, especially this quote:
“Vamos, who admitted he has never used Firefox, said there is a lot of hype surrounding the open-source movement and that if Microsoft’s customers wanted new features, they would have told the company about it. “
Many Microsoft customers have told the company about it. It is Microsoft that hasn’t done anything about it.
Also, how can you make a comment (especially even a semi-educated one) about a competitor’s product when you have never used or seen it?